FAQ
How do I join the loyalty crew?
What if somethings off with my rewards?
Slide into our DMs on Instagram—our team’s got you covered.
What are the perks of joining the crew?
You earn 1 point for every £1 you spend. Rack up points, redeem perks, and keep an eye out for exclusive deals and surprises.
How do I earn points?
Order directly in store, click & collect, or our own delivery, every £1 you spend = 1 point. No fuss, just flavour.
When do my points show up?
Points land in your account within 48 hours after your order.
Do I earn points on reward redemptions?
Nope. Points are only earned on what you pay for.
What happens if I get a refund?
If you’re refunded, the points you earned from that order will be removed.
Do delivery orders count?
Yep, as long as you order through our own delivery service and not a third party.
Is there a limit to how many points I can earn?
No cap, keep munching, keep stacking.
Do points expire?
Just use your account at least once every 6 months to keep your points active.
How do I redeem my points?
As soon as you hit 80 points or more. That’s a tasty £5 off your next order, ready when you are.
Can I redeem more than one reward at a time?
You bet! Stack those rewards and feast.
Can I use my rewards outside the UK?
Not yet, rewards only work for UK-based orders.